Privacy

Information we collect

When you place an order, we collect information needed to process and deliver your purchase, such as your name, address, and email address.

When you browse our store, we may also receive information such as your IP address, browser, and operating system to help us improve the shopping experience.

If you opt in to email marketing, we may send updates about products, offers, and store news.

Your consent

When you provide personal information to complete a transaction, place an order, arrange delivery, or process a return, we use that information for that purpose.

If we ask for information for another reason, such as marketing, we will either ask directly or provide a way to decline.

You may withdraw consent at any time by contacting us at support@upperechelonproducts.com.

Disclosure

We may disclose personal information if required by law or if our Terms of Service are violated.

Shopify and payments

Our store is hosted on Shopify Inc., which provides the ecommerce platform we use to sell products and services.

Shopify stores data through secure systems protected by firewalls. Payment information is encrypted according to PCI-DSS standards and stored only as long as needed to complete the transaction.

Third-party services

Some third-party providers help us process orders, payments, shipping, analytics, or other store functions. These providers only collect and use information as needed to perform their services.

When you leave our website or are redirected to a third-party service, their own privacy policies may apply.

Security

We take reasonable precautions and follow industry best practices to help protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Credit card information is encrypted using SSL technology and handled according to PCI-DSS standards.

Cookies

Our store uses cookies to support essential shopping features, remember cart contents, understand store visits, and maintain secure sessions.

• Session cookies help remember browsing and landing page details.
• Cart cookies help store cart contents.
• Analytics cookies help understand store visits.
• Security cookies help protect access and sessions.

Age of consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

Policy updates

We may update this privacy policy from time to time. Changes take effect when posted on the website. If meaningful changes are made, we will update this page so you know what changed.

Questions or requests

To access, correct, amend, or delete personal information, or to ask a privacy-related question, contact us at support@upperechelonproducts.com.

Café du Château
Attn: Privacy Compliance Officer
1620 E Riverside Dr.
Austin, TX 78741